Most major banks in Kenya offer M-Pesa deposit services through their ATMs. Here's the general process:
Step-by-Step Deposit to M-Pesa from an ATM
Step 1: Find a Compatible ATM
- Look for ATMs from banks like KCB, Equity Bank, Co-operative Bank, or other major Kenyan banks
- Ensure the ATM displays M-Pesa logos or services
Step 2: At the ATM
- Insert your ATM card and enter your PIN
- Select "M-Pesa Services" or "Mobile Money" from the main menu
- Choose "Deposit to M-Pesa" or similar option
Step 3: Enter Details
- Input your M-Pesa phone number
- Enter the amount you want to deposit
- Confirm the transaction details
Step 4: Insert Cash
- Insert the cash notes into the ATM's cash deposit slot
- The machine will count and verify the notes
- Confirm the amount is correct
Step 5: Complete Transaction
- Review all details one final time
- Confirm the transaction
- You'll receive an M-Pesa confirmation SMS
- Take your ATM card and transaction receipt